Mumbai: The expansion and upgradation of Phase 1 and Phase 2 of the Security Checkpoint Area (SCP) at Terminal 2 of the Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai has been completed creating additional space to boost capacity and reduce congestion, the Mumbai International Airport Limited (MIAL), stated here today.
The strategic initiative has been designed to enhance processing capacity, reduce wait times, and provide a seamless yet secure travel experience to passengers. To further enhance the experience, CSMIA has deployed ushers to guide passengers and provided priority lanes for senior citizens, passengers with children/ infants, and specially-abled passengers.
The first phase of this work started in September 2022 and two of the three phases have been successfully completed and have started demonstrating the desired results.
It may be mentioned that in response to the huge surge in daily air passenger traffic, MIAL in consultation with the Ministry of Civil Aviation and the Bureau of Civil Aviation Security (BCAS) had outlined a comprehensive plan to augment capacity and upgrade the first-of-its-kind Integrated SCP facilities for enhancing the passenger experience and ease of travel at Terminal 2 of Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai.
Union Minister of Civil Aviation Jyotiraditya M. Scindia had directed Mumbai International Airport Limited (MIAL) to complete the expansion and upgradation in 3 Phases wherein Phase 1 was completed on March 31, 2023, and Phase 2 on June 30, 2023.
Commenting on the progress made by MIAL, Scindia said, “Passenger contentment has always been our priority and I am delighted that private airport operators are fully collaborative in our mandate to make air travel easy and hassle-free for all.” He added: “MIAL has done a great job by creating this additional space which will increase capacity and provide convenience to the passengers. With the completion of phase 3 of this project, this will further enhance.”
– global bihari bureau