New Delhi: Finance Minister Nirmala Sitharaman today asked Information Technology giant Infosys to resolve the issues faced by taxpayers in e-filing portal of the Income Tax Department by September 15, 2021, so that taxpayers and professionals can work seamlessly on the portal.
Sitharaman, who took a meeting with Salil Parekh, MD & CEO, Infosys here today afternoon, conveyed the “deep disappointment and concerns” of the Government and the taxpayers about the continuing glitches in the e-filing portal of the Income Tax Department even after two and half months since its launch, which was also delayed.
The Finance Minister sought an explanation from Infosys for the repeated issues faced by taxpayers.
The Ministry of Finance emphasised that there was a need for putting in more resources and efforts on the part of Infosys so that the much delayed delivery of agreed services is ensured.
Parekh was also sensitised on the difficulties that the taxpayers were facing and the problems that are arising on account of the delays in the functioning of the portal.
The Finance Minister demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by September 15, 2021
Parekh explained that he and his team were doing everything to ensure the smooth functioning of the portal. Further, he said that over 750 team members were working on this project and Pravin Rao COO of Infosys, was personally overseeing this project. Parekh also assured that Infosys was working expeditiously to ensure a glitch-free experience to the taxpayers on the portal.
– global bihari bureau
